This Is How the Top Performers Make Decisions

They don’t guess. They use systems. Here’s how...

Hey Full Potential Zoners!

Top performers don’t think like everyone else.

Most people make choices based on habits, assumptions, or pressure.

But Top Performers? They use simple methods to make better choices.

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The best choices aren’t guesses— they are clear, structured, and repeatable.

When you change how you think, you change what is possible.

Better thinking leads to better actions.

Better actions lead to better results.

Today we are going to help leaders master this by using the:

Think Differently - How Top Performers Make Better Choices'. 

Let’s dive in!

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How to Think Differently at Work

1. Redesigning a Client Process

Scenario: You’re asked to improve a clunky workflow for a key client.

  • Use First-Principles Thinking to question why each step exists instead of just tweaking it.

  • Start by ignoring how things have always been done.

  • Ask, “What is the actual purpose of this process?”

  • Break it down to the basics—what needs to happen, who’s involved, and what’s non-negotiable.

  • Rebuild it from the ground up using only what’s essential.

  • With these steps, you deliver a cleaner, faster workflow that solves the real problem—rather than just rearranging old steps.

2. Handling an Overloaded To-Do List

Scenario: Your task list is out of control, and everything feels urgent.

  • Use the Eisenhower Matrix to sort tasks into 4 simple groups.

    • Urgent + Important: Do it now.

    • Important, Not Urgent: Schedule it.

    • Urgent, Not Important: Delegate.

    • Neither: Delete it.

  • Write them down and take action based on priority—not emotion.

  • With this method, your mental load decreases, and you get the most important things done without stress.

3. Fixing a Drop in Team Performance

Scenario: Your team’s performance has slipped—but no one’s sure why.

  • Use the 5 Whys Method to dig into the real problem.

  • Keep asking “Why?” until the root cause is clear—maybe unclear goals or broken tools.

  • Don’t settle for surface-level answers like “people are busy.”

  • Don’t stop until the root cause is something you can act on—like unclear ownership or outdated tools.

  • Build your fix around the actual issue, not the symptom.

  • With this method, morale improves because the problem is addressed at the source—not covered up with another meeting or system.

4. Making a Tough Hiring Decision

Scenario: You’re stuck between two candidates—one safe, one high-risk but high-reward.

  • Use the OODA Loop to analyze and act fast.

  • Observe:

    • What matters most for this role right now?

  • Orient:

    • What would happen if you choose either candidate?

  • Decide:

    • Go with the one who meets current needs best, not just future potential.

  • Act:

    • Communicate clearly and move forward quickly.

  • You make a smart, timely decision that aligns with your team’s short-term goals

Top performers don’t wait for clarity—they build it by questioning everything.

They don’t chase perfect decisions—they create useful ones through structure.

They slow down their thinking when it matters most.

They ask better questions because they want better outcomes.

They move forward with confidence because they’ve already done the hard thinking.

Clarity is built, not given.

Until next time and with lots of love,

Justin

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