Hey Full Potential Zoners,
Dozens are already earning great money with my new course “How to Build & Sell Profitable Digital Products” - you could be next...
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Listening is a superpower.
We talk about communication skills… but forget that listening is communication.
The best leaders aren’t the loudest.
They’re the ones who listen the most.
This course is built for speed—the exact steps to validate, build, and launch a digital product that sells.
It’s 90% cheaper than my live cohort, and you get even more.
🏆 By the end of this course, you’ll walk away with:
A proven product idea
Your first digital product live
A launch strategy in place
The ability to repeat the process anytime
What else you get:
✅ Hours of step-by-step videos you can watch on demand
✅ 35+ Expert Workbooks and Templates
✅ 400 Viral Product Ideas ready to use
✅ Swipe files and AI prompts that make it simple
📅 Ready to launch your first offer?
📞 Click here to get a private no-cost call with me to get your first offer/lead magnet ready to launch
Real listening isn’t about staying quiet.
It’s about being fully present, with the intent to understand.
Top leaders listen more.
They speak last, not first.
They want to learn, not win.
Today we are going to help leaders master this by using:
‘Listening Is a Skill - Most People Never Learn It - Here’s How You Can'.
Let’s dive in!
Download This PDF + my Top 60+ Cheat Sheets At Bottom of Email
How Great Leaders Meet Real Needs
1. Your team just missed a major deadline
Scenario: Morale is low, stress is high, and everyone's waiting to see how you react.
Hear + Understand:
Close your laptop.
Say, “Walk me through it from your side—I’m here to listen.”
Remember + Interpret:
Write 3 short notes: what changed, what they tried, how they felt.
Ask, “What part weighed on you most?”
Evaluate + Respond:
Offer two ways forward. Let them choose.
Say, “You handle X, I’ll take Y. Let’s regroup at 2:15.”
2. A client is angry on a live call
Scenario: They feel let down and want answers—not excuses.
Hear + Understand:
Don’t interrupt.
Say, “Tell me the full story from your view.”
Remember + Interpret:
Repeat the facts and feeling.
“So the deadline slipped, and you felt blindsided—fair?”
Evaluate + Respond:
Give two options. Let them pick.
“I’ll send the new plan in 10. If we miss it, we go with option B.”
3. Two teams are stuck in disagreement
Scenario: Everyone’s talking, no one’s listening, and the deadline’s creeping closer.
Hear + Understand:
Pause the room.
Say, “Let’s give each side a minute—no replies yet.”
Remember + Interpret:
Sketch a Must-Have vs Nice-to-Have list.
Say, “One team fears delay, the other fears poor quality.”
Evaluate + Respond:
Use the “pick 2” rule: Time, Quality, Scope.
Say, “We’re locking time and quality. Scope flexes. Who owns what by 4 PM?”
Download this infographic at the end of this section
Burnout doesn’t always show up as exhaustion.
Sometimes it looks like endless tabs, unfinished ideas, or feeling stuck—even when you’re “busy.”
This week’s infographic breaks down how to build without burning out. But knowing isn’t enough—using it is where things shift.
Here are 3 quick real-life ways to put it to work today:
1. You’re drowning in unfinished content
Scenario: You have 20 half-written posts and nothing going live.
Pick your top-performing format and drop everything else this week.
Set a hard stop time each day where content work ends, even if it’s not perfect.
Before closing your laptop, write the one piece you’ll finish tomorrow.
Turn one post into a script and record it in one take—done is better than perfect.
2. Your business is growing, but your energy’s crashing
Scenario: You're hitting goals, but you feel tired, distracted, and resentful.
Run the Energy Check: If you're doing everything and still feeling stuck, your systems need fixing—not your mindset.
Outsource one task today—don’t wait for the “right time.”
Add one 30-minute recharge block to your calendar this week, just like a meeting.
Start saying no to low-return work that drains you (even if it feels productive).
3. You’ve been sitting on your offer for weeks
Scenario: You know what you want to sell, but you keep avoiding the hard part—building it.
Skip the DIY struggle. Go to creatyl.com and use the tools to get it out of your head and into the market.
Let creatyl build your product and page while you focus on your best ideas.
Once it’s live, block off one hour a week to batch content instead of chasing deadlines.
The real fix isn’t pushing harder—it’s using smarter tools and saving your energy for what matters.
Want the deep dive and printable PDF? Click here
Here's how you can make it real today:
Step 1: Pick a need you’ll focus on
Think of a time this week when someone didn’t feel heard—maybe they repeated themselves, shut down, or got talked over.
That’s your moment to do better today.
Step 2: Set your action cue
Choose one point in your day to act differently — after standup, during a check-in, or on your next Zoom.
Add a note to your phone or calendar:
“Today, I listen like it matters.”
Step 3: Take one real action
Choose one simple listening move and do it with intention:
Pause for two seconds before replying
Repeat back what they said in your own words
Ask: “Did I get that right?”
Jot down 3 things you heard without interrupting
Let them finish without filling the silence
Pick one. Make it count.
Step 4: Catch what shifted
After it happens, reflect:
Did they open up more?
Did the energy shift?
Did I hear something I would’ve missed before?
You don’t need a big win—just one clear shift.
Step 5: End with one line
Before your day ends, write this down:
“Today I listened by ______, and here’s what happened: _____.”
or“Next time someone needs to be heard, I’ll remember to: _____.”
AI Prompt: “Act as a communication coach. Create a simple conversation plan that helps me listen better in a real work interaction today. Use the details below:
Person’s Name: [Insert name]
Context: [Insert context, e.g., “Team check-in,” “1:1 catch-up,” or “Slack thread after a tense comment”]
Clue They Weren’t Heard: [Insert clue, e.g., “They repeated their idea twice,” or “They looked frustrated when interrupted”]
My Goal: [Choose one: Make them feel heard, Understand their concern, Lower tension, Clear up confusion]
Provide:
A short intro I can use to open space for them to speak
One listening move I should use during the conversation (e.g., reflect back, pause before replying, write down what I heard)
A follow-up question I can ask to go deeper
One sentence I can say to show I heard them clearly
A tip for what to watch for in their body language or tone that shows the moment landed
Keep the tone natural, clear, and easy to use today.”
Most communication problems aren’t about what’s said.
They come from what no one slowed down to hear.
You don’t need a title to be the person who hears what others miss.
The next time someone shares something small—treat it like it matters.
Because it does.
Until next time and with lots of love,
Justin
This Week’s Growth Recommendations
Book To Read:
“You're Not Listening” by Kate Murphy (see it here)
TED Talk to Watch:
“5 Ways to Listen Better" by Julian Treasure (see it here)
Waiting doesn’t make it better.
It just keeps it stuck.
You don’t need more time—you need a system that works.
That’s why creatyl was built:
✅ Turn what’s in your head into a real product
✅ Skip the tech headaches that slow most people down
✅ Get a clear step-by-step to actually launch
You don’t need a full business plan.
You just need to ship one great thing.
📑 Today’s PDF
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